Last Updated: October 24, 2026
Thank you for shopping with Dressed to Inspire!
We use Gelato, a global print-on-demand fulfillment partner, to produce and deliver our products. Each item is made to order and shipped through Gelato’s production and delivery network.
We aim to make your shopping experience smooth and transparent, from placing your order to receiving your package.
1. Where We Ship
We currently aim to serve customers in the following markets, subject to product availability and shipping eligibility.
Europe
Spain
France
Germany
Italy
Portugal
Netherlands
Belgium
Austria
Ireland
United Kingdom
Denmark
Sweden
Finland
Norway
Switzerland
Poland
Greece
Czechia
Hungary
Romania
Bulgaria
Croatia
Slovakia
Slovenia
Estonia
Latvia
Lithuania
Luxembourg
Malta
Cyprus
Iceland
Liechtenstein
Albania
Andorra
Monaco
San Marino
Vatican City
North America
United States of America
Shipping availability may vary by product and destination. If your country is not available at checkout, please contact us before placing your order.
2. Order Processing and Production
All products are made to order. Once your order has been placed and payment has been confirmed, it is sent for production.
Estimated production time: 1–5 business days.
Production may take longer during holidays, peak shopping periods, or periods of unusually high demand.
Orders placed on weekends or public holidays may begin processing on the next business day.
These timeframes are estimates and may vary depending on the product and production location.
3. Shipping and Estimated Delivery Times
After production is complete, your order will be handed over to the appropriate shipping carrier.
The following are general estimates for delivery after dispatch:
Spain: Approximately 2–5 business days.
Other European destinations: Approximately 3–7 business days.
United Kingdom: Approximately 3–7 business days.
United States: Approximately 3–7 business days.
Delivery times are estimates only and are not guaranteed. Actual delivery times may vary depending on the product, destination, carrier, seasonal demand, weather, public holidays, and customs procedures.
Please note that production time is additional to shipping time. If an estimated delivery date is displayed at checkout, please use that estimate as your primary reference.
4. Shipping Costs
Shipping charges are displayed at checkout before you complete your purchase.
Shipping costs may depend on:
Your delivery address.
The type and size of the product.
The number of items ordered.
The shipping method available for your destination.
Any free-shipping offers or promotional shipping rates will be clearly communicated on our website when applicable.
5. Order Tracking
When tracking is available, you will receive a shipping confirmation email containing your tracking details once your order has been dispatched.
Please allow some time for the carrier’s tracking system to update after dispatch.
You can use the tracking link in your shipping confirmation email to check your order’s progress.
If you have not received tracking information or need assistance locating your order, please contact us with your order number.
6. Multiple Items and Separate Shipments
If your order contains multiple products, your items may be produced at different facilities and shipped in separate packages.
This means that items from the same order may arrive on different dates. Where separate tracking details are available, we will provide them accordingly.
7. Customs, Duties, and Import Taxes
Orders shipped across international borders may be subject to customs duties, import taxes, or other charges imposed by the destination country.
For deliveries to the United States, the United Kingdom, Switzerland, and other destinations outside the European Union, additional charges may apply depending on the shipment and applicable regulations.
Unless otherwise stated at checkout, any additional import charges payable by the recipient will be the customer’s responsibility.
Customs inspections may also cause delivery delays that are outside our direct control.
8. Incorrect or Incomplete Shipping Addresses
Please ensure that your shipping address, postal code, email address, and contact details are accurate when placing your order.
We cannot guarantee that an order can be changed or redirected once production or shipping has started.
If an order cannot be delivered because of an incorrect or incomplete address, additional shipping costs may apply if reshipment is possible.
Please contact us as soon as possible if you notice an error in your delivery details.
9. Delayed, Lost, or Missing Orders
Although we work with our fulfillment partner to deliver orders as efficiently as possible, delays may occasionally occur.
If your order has not arrived by the estimated delivery date, please allow a reasonable additional period for carrier updates and contact us if the package remains undelivered.
We will review the tracking information and work with our fulfillment partner or shipping carrier to investigate.
If your package is confirmed lost, we will work with you to determine an appropriate resolution in accordance with our policies and applicable consumer laws.
10. Damaged or Incorrect Items
If your order arrives damaged, defective, or different from what you ordered, please contact us as soon as possible.
Please include the following information:
Your order number.
A description of the issue.
Clear photographs of the product and its packaging, where relevant.
We will review the issue and coordinate with our fulfillment partner to determine the appropriate next steps, which may include a replacement or refund where applicable.
Nothing in this policy limits any mandatory rights you may have under applicable consumer protection laws.
11. Cancellations and Changes
Because our products are made to order, production may begin shortly after an order is submitted.
If you need to cancel an order or update your delivery address, contact us as soon as possible. We cannot guarantee changes or cancellations once production has started.
Your statutory cancellation, withdrawal, refund, and other consumer rights remain unaffected by this policy.
12. Contact Us
If you have any questions about shipping, delivery, tracking, or an existing order, please contact us using the details below.
Email: hello@dressedtoinspire.world
Phone: +34 644 823 393
Please include your order number so we can assist you more efficiently.
Thank you for shopping with Dressed to Inspire!
