Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website. By using this website, you agree to the practices outlined in this policy.
This policy applies to customers located in Spain.
1. Personal Information We Collect
When you visit our website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. We also collect information about the pages or products you view, the websites that referred you, and how you interact with the website. This information is referred to as Device Information.
We collect Device Information using technologies such as:
Cookies
Small data files stored on your device that help improve your browsing experience.
Log files
Files that track website activity, including IP address, pages visited, and timestamps.
Web beacons and tags
Electronic files that help understand how you navigate the website.
Additionally, when you make a purchase or attempt to make a purchase, we collect order information, including:
- Name
- Billing address
- Shipping address
- Payment information
- Phone number
- Email address
This is referred to as Order Information.
2. How We Use Your Information
We use the information we collect for the following purposes:
To process and fulfill orders
Including payment processing, arranging shipping, and sending order confirmations.
To communicate with you
Providing updates, responses, and customer support.
To improve our website
Analyzing browsing behavior to optimize website performance and user experience.
To prevent fraud
Monitoring for potential risks and protecting our platform.
In this policy, Personal Information refers to both Device Information and Order Information.
3. Sharing Your Personal Information
We share your Personal Information only when necessary to operate our business and provide our services.
Third-party service providers
We share information with trusted partners who help us deliver services, such as:
- Payment processors
- Shipping carriers
- Analytics tools
- Website hosting providers
These partners are required to protect your data according to GDPR standards.
Legal compliance
We may share your information if required to comply with legal obligations, protect our rights, or respond to lawful requests.
We do not sell or rent your personal data to any third parties.
4. Behavioural Advertising
We may use your Personal Information to provide you with targeted advertisements or marketing messages. You can opt out of targeted advertising using the settings on platforms such as:
- Facebook
- Google
- Instagram
You can also disable cookies on your browser to limit ad tracking.
5. Your Rights Under GDPR
If you are a resident of Spain, you have the following rights:
- Right to access your personal data
- Right to correct inaccurate information
- Right to request deletion of your data
- Right to restrict processing
- Right to data portability
- Right to object to marketing use
To exercise any of these rights, contact us at our support email.
6. Data Retention
We keep your Order Information for our records unless you request that it be deleted. Device Information may be stored for statistical or analytical purposes.
7. Protecting Your Data
We implement security measures to protect your personal information from unauthorized access, misuse, alteration, or loss. While no system is fully secure, we follow industry best practices to safeguard your data.
8. Minors
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices, legal requirements, or operational needs. Updated versions will always be posted on this page.
10. Contact Us
For more information about our privacy practices, or if you wish to exercise your rights, you can contact us at:
Email: support@[yourdomain].com
Phone Number: +34644823393
